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Posts by month

March 2025

12 posts
  • Salesforce

AI in Hyperautomation: Salesforce’s Game-Changing Impact

  • Santosh Sinha
  • March 28, 2025
AI in Hyperautomation

In today’s rapidly evolving digital landscape, businesses are under constant pressure to streamline operations, reduce costs, and enhance customer experiences. Organizations across industries are dealing with an explosion of data, increasing customer expectations, and the need for real-time decision-making. Traditional …

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LLM Personas: How System Prompts Influence Style, Tone, and Intent
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  • Artificial Intelligence
  • Machine Learning

LLM Personas: How System Prompts Influence Style, Tone, and Intent

  • Santosh Sinha
  • March 28, 2025

As LLMs become increasingly integrated into enterprise workflows, including customer service, sales, marketing, and product development, understanding how to guide and personalize their behavior has become a critical challenge. One of the most powerful yet often underappreciated tools for shaping …

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LLMs in Enterprise
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  • Artificial Intelligence
  • Machine Learning

LLMs in Enterprise: Putting Guardrails on Internal Knowledge Access

  • Santosh Sinha
  • March 27, 2025

LLMs are revolutionizing the way enterprises interact with internal knowledge. From automating customer support to streamlining workflows and boosting employee productivity, LLMs have unlocked unprecedented opportunities. However, with great power comes great responsibility—especially when it involves sensitive corporate data.

As …

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How Generative AI is Transforming Salesforce CRM Personalization
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  • Salesforce

How Generative AI is Transforming Salesforce CRM Personalization

  • Santosh Sinha
  • March 27, 2025

In today’s hyper-connected world, customers expect seamless, personalized experiences across every touchpoint. Businesses are no longer competing solely on product quality or pricing but on the ability to deliver tailored and meaningful interactions. Traditional CRM systems have long enabled businesses …

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Multi-Modal Guardrails for Safer LLMs
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  • Artificial Intelligence
  • Machine Learning

Multi-Modal Guardrails for Safer LLMs

  • Santosh Sinha
  • March 26, 2025

As large language models (LLMs) evolve, they are no longer limited to just text. Today’s LLMs are multi-modal—they can understand, generate, and reason across various inputs like text, images, audio, and even video. This new ability opens the door to …

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Guardrails for LLMs
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  • Artificial Intelligence
  • Machine Learning

Guardrails for LLMs: Strategies to Prevent Malicious and Biased Responses

  • Santosh Sinha
  • March 24, 2025

LLMs have become the cornerstone of modern AI applications, from powering intelligent chatbots to enabling advanced content generation, summarization, and customer support systems. However, their very strength, the ability to generate human-like text, also introduces serious risks. LLMs can inadvertently …

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