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Home Archives for Santosh Sinha Page 8

Posts by author

Santosh Sinha

116 posts
Product Specialist
  • Artificial Intelligence
  • Machine Learning

LLMs in Enterprise: Putting Guardrails on Internal Knowledge Access

  • Santosh Sinha
  • March 27, 2025
LLMs in Enterprise

LLMs are revolutionizing the way enterprises interact with internal knowledge. From automating customer support to streamlining workflows and boosting employee productivity, LLMs have unlocked unprecedented opportunities. However, with great power comes great responsibility—especially when it involves sensitive corporate data.

As …

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How Generative AI is Transforming Salesforce CRM Personalization
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  • Salesforce

How Generative AI is Transforming Salesforce CRM Personalization

  • Santosh Sinha
  • March 27, 2025

In today’s hyper-connected world, customers expect seamless, personalized experiences across every touchpoint. Businesses are no longer competing solely on product quality or pricing but on the ability to deliver tailored and meaningful interactions. Traditional CRM systems have long enabled businesses …

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Multi-Modal Guardrails for Safer LLMs
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  • Artificial Intelligence
  • Machine Learning

Multi-Modal Guardrails for Safer LLMs

  • Santosh Sinha
  • March 26, 2025

As large language models (LLMs) evolve, they are no longer limited to just text. Today’s LLMs are multi-modal—they can understand, generate, and reason across various inputs like text, images, audio, and even video. This new ability opens the door to …

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Guardrails for LLMs
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  • Artificial Intelligence
  • Machine Learning

Guardrails for LLMs: Strategies to Prevent Malicious and Biased Responses

  • Santosh Sinha
  • March 24, 2025

LLMs have become the cornerstone of modern AI applications, from powering intelligent chatbots to enabling advanced content generation, summarization, and customer support systems. However, their very strength, the ability to generate human-like text, also introduces serious risks. LLMs can inadvertently …

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AI in Salesforce
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  • Artificial Intelligence
  • Salesforce

The Role of AI in Salesforce: Real-Time Data for Smarter CRM

  • Santosh Sinha
  • March 11, 2025

The landscape of Customer Relationship Management (CRM) has evolved dramatically with the advent of Artificial Intelligence (AI). AI is transforming Salesforce into a more intelligent, predictive, and proactive system, enabling businesses to engage with customers in real-time. AI-powered CRM solutions …

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Agentforce
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  • Salesforce

Agentforce: Empowering Field Service Teams with Next-Gen Technology

  • Santosh Sinha
  • March 7, 2025

In today’s fast-paced business landscape, field service teams are the backbone of customer satisfaction and operational efficiency. According to a 2023 Field Service Management Market Report, the industry is projected to grow to $8.06 billion by 2028, highlighting …

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